How to Get Synthetics Monitoring to Work in New Relic

How to Get Synthetics Monitoring to Work in New Relic

How to Get Synthetics Monitoring to Work in New Relic- Synthetic monitoring has emerged as a crucial tool for ensuring the availability, performance, and reliability of web applications. New Relic, a popular digital intelligence platform, provides robust solutions for synthetic monitoring. In this article, we’ll delve deep into how you can get synthetic monitoring to work in New Relic, understand its workings, and leverage it to its maximum potential.

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1. What is Synthetic Monitoring?

Synthetic monitoring is a technique that simulates the actions of users on your applications. Unlike real user monitoring, which relies on actual user interactions, synthetic monitoring uses bots to replicate user journeys, thereby ensuring that all critical workflows are functioning as intended.


2. Does New Relic support Synthetic Monitoring?

Yes, New Relic offers a powerful synthetic monitoring feature. It enables developers and operations teams to simulate user interactions with their applications, thereby providing insights into the application’s performance and availability.


3. How do I get Synthetics Monitoring to Work in New Relic?

Step-by-step Implementation:

  1. Login to New Relic One: Begin by logging into your New Relic One account.
  2. Navigate to Synthetics: On the left sidebar, click on “Synthetics” under the “Observability” section.
  3. Create a New Monitor: Click on the “+ Add a monitor” button. Here, you can choose the type of monitor you want (e.g., Simple Browser, Scripted Browser, API Test).
  4. Specify URLs: Enter the URLs you wish to monitor. You can also specify the frequency of monitoring.
  5. Choose Locations: New Relic offers various global locations to run tests from. Select the ones that are most relevant to your user base.
  6. Save and Run the Monitor: Once all settings are in place, save the monitor. New Relic will start testing your application from the specified locations at the intervals you’ve set.

4. How do you Implement Synthetic Monitoring?

While the process varies slightly depending on the tool, the basic principle remains the same. After setting up your monitor, like in New Relic, you determine the user flows, select test locations, and define alert conditions. The tool then mimics user actions and gives you feedback on performance and potential roadblocks.


5. How Do I Turn Off Synthetic Monitor in New Relic?

If you wish to halt synthetic monitoring for any reason:

  1. Navigate to the “Synthetics” section in New Relic One.
  2. Locate the monitor you want to turn off.
  3. Click on the monitor to open its details.
  4. On the top right, find the “Toggle” button and switch it off. Your monitor is now deactivated.

6. How Does Synthetic Monitoring Work?

As previously mentioned, synthetic monitoring simulates user behaviors. It can:

  • Check Website Availability: By pinging your site at regular intervals, it can ensure that your site is up and running.
  • Monitor Multi-step User Flows: This checks if critical processes, like sign-ups or checkouts, work seamlessly.
  • Load Testing: It assesses how your site performs under stress by simulating heavy traffic.
  • Visual Testing: It ensures that all visual elements load correctly and look as they should across different devices and browsers.

7. Benefits of Synthetic Monitoring in New Relic

  • Proactive Problem Identification: Detect issues before your users do.
  • Performance Benchmarking: Compare your site’s performance against competitors or your own historical data.
  • SLA Verification: Ensure third-party services are living up to their commitments.
  • Global Perspective: Test from multiple locations to understand geographically varied user experiences.

8. Conclusion

In a digital-first world, ensuring your web application performs optimally is critical. Tools like New Relic, with their synthetic monitoring capabilities, are indispensable for any business that takes its online presence seriously. Whether you’re just starting with New Relic or looking to refine your monitoring approach, this guide provides a foundational understanding to get you started.

Remember: Continuous monitoring and iterative improvements are the key to an exceptional user experience.


Hopefully, this guide provides a clear and concise overview of implementing and understanding synthetic monitoring in New Relic. Regularly revisiting and adjusting your monitoring strategy is essential for staying ahead of potential issues and providing a seamless experience for your users.

FAQs how to get synthetics monitoring to work in new relic

Q: Does New Relic support Synthetic monitoring?
A: Yes, New Relic offers a synthetic monitoring feature.

Q: How do I set up synthetic monitoring in New Relic?
A: Navigate to “Synthetics” in New Relic One, create a new monitor, specify URLs, choose test locations, and save.

Q: Can I choose global test locations for monitoring in New Relic?
A: Yes, New Relic allows you to select various global locations for testing.

Q: What types of synthetic monitors are available in New Relic?
A: New Relic offers monitors like Simple Browser, Scripted Browser, and API Test.

Q: How frequently can I run synthetic tests in New Relic?
A: You can specify the desired frequency when setting up your monitor in New Relic.

Q: How do I deactivate a synthetic monitor in New Relic?
A: In the “Synthetics” section, click on your monitor’s details and toggle the switch off.

Q: Does synthetic monitoring in New Relic provide visual testing?
A: Yes, synthetic monitoring can ensure visual elements load correctly across devices and browsers.

Q: Can I compare my site’s performance against competitors using New Relic’s synthetic monitoring?
A: Yes, synthetic monitoring allows for performance benchmarking against competitors or historical data.

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