Article Source :- Travel Dude
To immediately address why you ought to never think about booking a flight with Ryanair. It’s very easy. It’s the worst airline in Europe in my opinion.
Unfortunately, the main reason it’s so big in Europe is because of its reputation for low prices. But it’s also renowned for being harmful and highly awful in a variety of ways.
Although I never wanted to fly with Ryanair in the first place, I now have my own experience with them, which is shocking. However, I had a project, so the client purchased my flight on Ryanair and sent it to me. I didn’t know the airline I had a reservation with until that point. I didn’t want to be vague because the flight was already reserved, so I stated that I would try it.
Since they were so horrible, I first didn’t want to support a business like this, but I do prefer to at least have tried something to give you a true sense of your own opinion.
It was reported in the media two or three years ago that a Ryanair pilot was ready to arrive in Dublin when he chose to change his landing approach after coming in a little low.
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Remember that he most likely did this for security reasons rather than just for the enjoyment of flying. The pilot was informed by his manager that he would be fired if he committed the same mistake two more times. If that story is accurate, it is unbelievable and jeopardises the passengers’ safety. Never should a pilot feel threatened with termination when making security judgments.
Not to mention that many of the Ryanair pilots are independent contractors; if they get sick and remain home, they are not compensated. Since Ryanair is not known for paying competitive wages, I don’t want to know how many pilots drag themselves to work while unwell because they don’t want to lose the pay.
After thereafter, there was another occurrence in Spain where bad storms forced flights to change their routes and land at alternative airports. Due to the increased number of landings at the other airports, several flights had to make additional rounds before landing. Normally, this is not a problem because the airline pilots have added enough fuel to allow for this.
Due to inadequate kerosene fueling by the Ryanair pilots, two of their aircraft had to request emergency landings since they would have otherwise ran out of fuel. And you already know how it would have ended.
These and other factors were sufficient for me to decide that I would never wish to book a flight with Ryanair.
Now that I’ve travelled with Ryanair, my return trip has been cancelled. About 45 minutes before departure, passengers were notified; no explanation was provided, but I was very confident it was because the crew was on strike. If that was the cause, they ought to have been far more ready for this since it wasn’t an unexpected attack. But if you can just sh*t on them, why should they be ready and care for their customers (passengers)?
The only information I received was that passengers who checked bags must pick it up again because the flight was cancelled. Due to the fact that Ryanair is typically last in everything and is far from anything else, I started moving and walked for 30 minutes. The gates and luggage belts appear to operate similarly in this regard.
No more information from Ryanair!
So I walked to the check-in counters, which are obviously not staffed by Ryanair and are unable to assist you. They refer me to an aviation support group that deals with issues like this for particular airlines. I had to grab my bags first, and there was a big queue of disgruntled travellers behind me.
We just received that information.
By the time the only other trip with a different airline to the destination was booked, it was already after five o’clock. The sums Ryanair will pay for new flights or lodging were not disclosed. When I looked up hotel rates, it appeared that the entire city was sold out. At a hostel, I discovered a single room for €220 per night. If I had to pay for this and go through a lengthy process to get my money back, would Ryanair cover this plus a new flight for about €280 the following day?
Since this happened only yesterday, I don’t know right now, but I’ll update this article once I do. I decided to reserve that room too late; someone else did so before me. For prices around €120, it was impossible to even get a bed in a four-bed dorm room.
Everything appeared out of this world, and things just grew worse.
Finally, it got to the point where I didn’t want to take the chance of paying $400 for a hotel room and not getting my money back since, in the end, you had to deal with Ryanair. I can now cross off “sleeping in an elevator” from my list.
As I was so exhausted, I only sought for a quiet, weather-secured choice where I could at least doze off for a little while. At first, I just wanted to stay awake and perhaps work on the laptop a little. The only viable option appeared to be the elevator. I never would have imagined having to do this, though, hehe.
For your information, Ryanair was not required to find a replacement flight or lodging. Can be forwarded to the tourist to help them deal with this scenario. You are only entitled to a reroute under “similar transportation conditions” if Ryanair “only” has to “reimburse” the full cost of the ticket for the trip that was not taken (whatever that might mean). It appears that they would have reimbursed for a different flight. Moreover, what if the few remaining locations had been profitable and charged €400? I have my doubts, though.
Better airlines take care of locating and paying for accommodations, replacement flights, or other forms of transportation instead of abandoning their customers (train or taxi).
Then comes a message for the other passengers who elected to fly with Ryanair, where several of them became really irate with the airport workers.
Whatever you pay for, you get. So have that in mind.
The ground employees, who work for a different company, should not be yelled at because they are unable to assist you. Ryanair made a wise choice in order to avoid having to deal with circumstances like this. There should be plenty of Ryanair customers, and I’m very sure the personnel at the airline despises dealing with them.
261 of the Flight Compensation Regulations
An airline is required to provide passengers with assistance and compensation in the event that a flight is delayed or cancelled thanks to the EU’s Flight Compensation Regulation 261. The compensation ranges from €250 to €600, depending on the length of the flight, the amount of the delay (minimum 2 hours), whether the flight was cancelled, or whether you were denied boarding due to overbooking.
The customer can then select a refund or rerouting:
- If the flight(s) taken no longer serve any purpose in regard to the passenger’s original travel itinerary, the cost of the utilised tickets will be refunded, and when necessary, a flight will be provided as soon as possible return to the point of departure.
- Rerouting to the desired final destination in identical circumstances as soon as possible
- Rerouting to the intended final destination under comparable circumstances at the passenger’s convenience, provided there are seats available.
When passengers are in need of assistance, it must be provided without charge:
- meals and drinks in proportion to the length of the wait
- Two calls, faxes, emails, or telex messages
- If a stay of one or more nights or a stay longer than what the passenger had expected becomes required, hotel accommodations and transportation between the airport and the hotel are provided.
If providing certain rights would cause the flight to be delayed further in the event of a delay, the airline may remove or revoke them.
Communication with Ryanair afterwards
Flying with Ryanair ought not to require such time-consuming conversation, you might assume. You would need to complete Ryanair’s “EU261 Disruption Compensation and Expense Claim Form.” You must wait for a response from the airline after providing all the necessary information, including the additional fees you incurred for spending an extra night and booking new flights (Ryanair won’t even provide you with information about this). Be prepared for them to try to avoid dealing with you, like they did in my situation, where they wrote:
Please be aware that we are unable to work with travel agencies. Instead, we respectfully ask that you pass this message to the customer and instruct them to get in touch with us directly to discuss the claim.
However, I am not a travel agent, and I have not identified my company. They were told about it, and guess what, I haven’t heard from them since. I then filled out a second form and received the same information and no response to my response. I’m not a travel agent, so I’ll put it in bold on my third attempt.
Even without this annoying circumstance, I would never have used them to book another flight. They treat their customers horribly. It begins by demanding exorbitant fees (about €50) if you fail to print your boarding pass, then goes on to permit you to walk to the farthest gate and board the aircraft on foot. Please understand that I had no issue accomplishing that because it was sunny when we left. However, knowing that Ryanair could obtain a proper gate slot or a bus transfer for no additional charge, I would prefer not to stand in the rain (at least for most airports).
Expect to run another half-marathon to grab your checked-in bags from the farthest luggage belt if you did. Usually not a big deal, but why go through all the trouble and help out such a terrible company when you could just spend an extra $20 to $40 and feel so much better and safer?
I appreciate Ryanair for developing the market for inexpensive flights, but at what cost? Even low-cost travel ought to be enjoyable and secure. Ryanair flights are difficult to book.
Now that I’ve had some experience, my hopes were realised.
I have no problem paying a little bit more in the future, going to a different airport, which may require taking an additional train, or even choosing not to fly at all to a particular location, but I will never again support this airline. Without a doubt, I won’t book another flight with Ryanair.